SupportBee, a help desk software aimed at startups and small companies, encourages an all-hands approach : SGE

7 comments
SupportBee, a help desk software aimed at startups and small companies, encourages an all-hands approach January 8, 2013 by Terence LEE SupportBee is a help desk software designed for simplicity and collaboration. It is often said that startups should adopt an all-hands-on-deck approach to customer support. That is, while customer service is traditionally the domain of a dedicated team, startups are encouraged to get the entire staff involved, and that includes the founders. The reason is simple: Startups at the discovery stage are still evaluating their hypotheses and figuring out their product. So, customer support doubles up as market research, which is why even product and marketing people, right up to the CEO, should be addressing customers’ problems themselves .

7 comments:

  1. This implementation gives alert to ordinary user to fill up time logs in time so because of such software manually filling time log is restricted this is such great advantage of this software.Time Attendance System

    ReplyDelete
  2. Customer service and the customer experience are crucial for any online company and here things are no different.

    ReplyDelete
  3. In IT field help desk evaluate in very high rank.
    this blog is very good about this.
    Thanks for sharing.

    ReplyDelete
  4. Thanks for sharing excellent information. Your website is so cool. I’m impressed by the details that you have on this blog. It reveals how nicely you perceive this subject. Bookmarked this website page, will come back for extra articles.

    ReplyDelete
  5. This seems to be be an exciting and very beneficial software..Thanks for this information.

    ReplyDelete
  6. Candidates global leader in HR Manager software industry. Additional software solutions to large corporations and SMEs to be used by.
    recruitcraft - easy to use, fully flexible, cloud - based C's applicant tracking system (ATS) that simplify your recruiting process.
    Recruitment Software

    ReplyDelete
  7. This software gives the company staff a chance to collaborate and brainstorm on how to go about in meeting their customers needs and demands.

    ReplyDelete