Showing posts with label Frontrange. Show all posts
Showing posts with label Frontrange. Show all posts

HEAT Cloud 2013.1 is Now Available

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HEAT is the most advanced Service Management solution designed to support on-premise, cloud, and hybrid deployments from a single, unified platform.
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FrontRange Announces Major Upgrade to HEAT Client Management with HEAT Discovery 9.3

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FrontRange, the premium provider of Hybrid IT Service Management solutions, announced today a significant upgrade to its HEAT® Discovery solution. Enhancements in this new release include a new Advanced Search capability and customizable alerting. HEAT Discovery 9.3 is now generally available.
HEAT Discovery 9.3 introduces Advanced Search capability in the Web Control Center allowing end-users to generate their own custom searches with multiple criteria and across specified organizational units. The new alerting of 9.3 can be granularly configured allowing the Admin to determine what exact discovered data changes trigger alerts and emails by the Discovery System. Additionally, HEAT Discovery 9.3 introduces organizational unit specific client audit settings giving customers more flexibility for site and client type specific audits. 
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FrontRange Presented as a 'Champion' by Info-Tech Research Group

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PLEASANTON, CA--(Marketwire - Oct 2, 2012) - FrontRange Solutions, the only ITSM provider that delivers a Service Management solution with fully integrated Voice Automation and Client Management capabilities on-premise and in the cloud, today announced the company has been listed as a 'Champion' in "Info-Tech Research Group's Enterprise Service Desk Vendor Landscape."
According to Info-Tech Research Group, "FrontRange™ ITSM is not simply HEAT rebranded. It's an entirely new software product aimed at more mature Service Desks. If an integrated full service catalog is a requirement, FrontRange ITSM should be on your shortlist."
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Flash Mob by ManageEngine at HDI 2012, Orlando

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HDI’s 22nd annual conference happened 2 weeks ago in Orlando, Florida. Around 1600 professionals, ranging from directors to front-line analysts, attended the conference. And we did too! Over 50 exhibitor booths were set up and stayed busy on all three days. Many vendors we met in SDITS were present at HDI too.
 
What we didn’t expect was the fun-filled, high-spirited flash mob by ManageEngine. For the first time in the history of HDI, the first-of-its-kind flash mob proved that IT can be fun. It started off like an annoying interruption but soon there was high momentum and we were dancing to the tunes of Lady Gaga, Pitbull, LMFAO and Maroon5. For 5 blissful minutes we forgot that we were at a technical conference. Kudos ManageEngine.
 
ManageEngine was happy to share the video with us. Watch ManageEngine flash mob video now.
Let’s wait and watch what ManageEngine and HDI have to offer next year.
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