Canada lags U.S. in adopting help desk software as email, spreadsheets still prevail

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Software Advice found that 37 per cent of Canadian prospective buyers are still using manual methods, while 26 per cent are looking to replace existing help desk software. Eleven per cent have multiple systems they are looking to replace and another 11 per cent have nothing in place.


Read more: http://www.itworldcanada.com/article/canada-lags-u-s-in-adopting-help-desk-software-as-email-spreadsheets-still-prevail/376078#ixzz3h4QGPWJR 
or visit http://www.itworldcanada.com for more Canadian IT News

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