Freshdesk Raises $5M in Series B Funding from Tiger Global Management and Accel Partners to Reinvent Customer Support

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Freshdesk, the fast growing online help desk software solution, today announces that it has raised $5 million in financing led by Tiger Global Management. Previous investor, Accel Partners, is also participating in the round.


Freshdesk closed its Series A funding in October last year. Since then, the company has been on a tear, tripling its customer base in just the last quarter. Freshdesk already boasts of a wide array of industry-first capabilities in the help desk space. The company will be using the funds raised in this round to ramp up engineering and build more exciting product features. Freshdesk also plans to expand its global support team to meet the growing demand, and use the finance to help other growing businesses provide best-in-class support to their customers.



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