Twitpic founder Noah Everett yesterday quietly launched his new venture, called Helpmint, in public beta.
It’s
an online tool that wants to enable companies to provide better online
customer service by turning Twitter, SMS and email incoming into a
single comprehensible conversation stream.
From the looks of it, companies will also be able to create an online knowledge base that allows customers to contact them with a single click in case it they are unable to find what they are looking for.
The service is currently free for 1 customer service rep and costs $24 per month for additional agents.
Read more @ http://thenextweb.com/insider/2012/07/12/twitpic-founder-quietly-launches-helpmint-seems-to-have-abandoned-would-be-twitter-rival-heello/
It’s
an online tool that wants to enable companies to provide better online
customer service by turning Twitter, SMS and email incoming into a
single comprehensible conversation stream. From the looks of it, companies will also be able to create an online knowledge base that allows customers to contact them with a single click in case it they are unable to find what they are looking for.
The service is currently free for 1 customer service rep and costs $24 per month for additional agents.
Read more @ http://thenextweb.com/insider/2012/07/12/twitpic-founder-quietly-launches-helpmint-seems-to-have-abandoned-would-be-twitter-rival-heello/
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