Submit Your Help Desk Story

Hi friends,

This is my 100 th post. And this blog has been visited 32,606 times so far. Thank you for following me and providing excellent support.

From now onwards, i will be providing a way to submit your help desk story, it may be link, pic, video, presentation, pdf file, white paper, case study or anything here to get featured.  

Read More...

ServiceDesk Plus Overview Video

Here you can find an interesting 2 minute video which describes the overview of serviceDesk Plus, it help desk software with asset management.

About Video :

ManageEngine ServiceDesk Plus integrates your help desk requests and assets to help you manage your IT effectively. The overview helps you to understand different editions of ServiceDesk Plus and the features which are offered.

Visit us at www.servicedeskplus.com for more information.

Read More...

Introduction to SmarterTrack 7.x

This video introduces the SmarterTrack Help Desk and Customer Service platform. As this is an introduction, items such as email tickets, live chat, the customer portal, call logging, time logs, workflow management and the knowledge base system are briefly discussed. In addition, supervisory applications such as full reporting, agent quality control, agent coaching and live chat monitoring are also touched on.

Read More...

Helpdesk Pilot - Help Desk Software - Stop Motion

Helpdesk Pilot is a web based help desk software for businesses. This stop motion film introduces the product and highlights it's core functionality.

Read More...

Help Desk Software Review

Hi,

Thanks for visiting my blog. Really happy to get 20,000 views just in a couple of months.

So, just sharing about my experience with this blog. I just started this blog to give a compact portal for all help desk reviews, news and everything about IT help desk software. I gradually added so many options like advertising and submitting article @ http://it-help-desk-software.blogspot.com.

I am happy to see so many people, submitted their articles and asked for advertising space here. The requests are still under moderation and you will receive a mail when confirmed.

So coming to the point, you may think why i have given the title as "help desk software review".

Yes. I dedicate this post to all my visitors to promote their help desk software or submit review about their favourite help desk.

Use the comment section to say your review. Dont forget to add the website url.

Read More...

FrontRange HEAT Help Desk Software Demo

Check out the demo video of help desk software, FrontRange Heat.

About FrontRange Heat Service Provider,

"Built on more than 15 years of service management experience, award-winning HEAT help desk software integrates core service and support components into one complete help desk software solution to reduce costs and increase operational efficiency."

Read More...

A Typical day of an IT Manager - Sean Freeman [True Story]

This video shows the true story of Sean freemen, VP of IT who had to spend most of his time working on the routine IT Jobs...Finally ManageEngine for the rescue which saved him from the rat race and gave him his life back....

Here i am embedding the video from youtube. It clearly depicts the life of an IT manager before and after the usage of the best help desk software in the market, ManageEngine ServiceDesk Plus. Know the problems faces without using any IT help desk software and the benfits you get after buying an IT help desk software which best satifies your requirements.


Check out this interesting video and share your comments and feedbacks...

Read More...

Help Desk Management with Numara Track-It!

Quick overview of help desk management using Numara Track-It!.

Numara Track-It is defined in the words of the service provider as follows.

"Leading choice for small to medium sized businesses searching for helpdesk applications. Over 50,000 customer sites worldwide have installed a Track-It! help desk"

Here is the overview video of help desk management from Numara Track-It

Read More...

Welcome to Zendesk

Here is the introductory video of zendesk.

Zendesk is defined by the service provider as follows....

"Web-based help desk software with an elegant support ticket system and full live chat software functionality."

Read More...

Iphone Mobile Help Desk App - ManageEngine ServiceDesk Plus

ServiceDesk Plus is now available on the iPhone. It's a simple to use app which helps the service desk staff work even on the move.

With request management going mobile, the tickets can be viewed, created and handled instantly from anywhere...

Get the App for free http://www.servicedeskplus.com/iphone

Read More...

IT Service Level Agreement

This demo shows how quality service can be delivered at the right time with Service Level Agreement using ManageEngine ServiceDesk Plus.

Read More...

A Day in the Life of Kate - Asset Management using ManageEngine ServiceDesk Plus

A interesting video depicting the typical day of an Asset Manager. Kate, the Asset manager uses ManageEngine ServiceDesk Plus to manage her IT assets seamlessly. Know more about ServiceDesk Plus at www.servicedeskplus.com

Read More...

Cynergy Software Overview

Here is the overview video of cynergy software.

Read More...

Help Desk Software HESK

This is a brief video introduction to HESK help desk software highlighting main help desk software features and work flow.

Read More...

Help Desk Software - SysAid Intro Video

Watch this animated 3-minutes Help Desk Software intro clip by SysAid!

This 3-scenes clip is an overview of the Help Desk Software experience, from both the end-user and IT administrator point of view.

Read More...

Help Desk Software Customers Talk - Creative Collage Video

Here is an interesting collage video. Have a look at it and share your comments

Read More...

Download IT Help Desk Software

Here is one of the latest  video from youtube. View this video before you download IT help desk software and feel free to share your comments here.

For more, visit  help desk software

Searched Keywords : it help desk software,download it help desk software,manageengine servicedesk plus,big 4 vs servicedesk plus,help desk management, help desk application,web based help desk software,trouble ticket software,it help desk tool,help desk tracking software,help desk ticketing software,help desk tickets,download help desk,download it help desk

Read More...