SolarWinds (SWI) has integrated its Web Help Desk solution with DameWare's Remote Support software, enabling IT and managed service providers (MSPs) to immediately address customers' IT problems.
The integration allows service technicians to launch remote support sessions directly from asset reports and tickets and control end users' Windows, Linux and Mac OS devices from any location, according to SolarWinds.
Showing posts with label remote support. Show all posts
Showing posts with label remote support. Show all posts
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