The updated Grid℠ report for help desk software, published today by business software review platform G2 Crowd, ranks 10 products to help purchasers in their selections.
Zendesk, Desk.com and Freshdesk were named Leaders in the report, receiving high customer satisfaction scores with a large market presence.
TeamSupport, HappyFox, Help Scout and Agiloft earned high customer satisfaction scores with a smaller market presence than Leaders, and were named High Performers. TeamSupport earned the highest overall customer satisfaction score.
Read more: http://www.virtual-strategy.com/2015/07/16/summer-2015-rankings-best-help-desk-platforms-based-user-reviews#ixzz3h4OqglmA Follow us: @virtualstrategy on Twitter | VirtualStrategyMagazine on Facebook Read more at http://www.virtual-strategy.com/2015/07/16/summer-2015-rankings-best-help-desk-platforms-based-user-reviews#axzz3h4JEKgpJ#H8yvICEJLL5f087c.99
TeamSupport, HappyFox, Help Scout and Agiloft earned high customer satisfaction scores with a smaller market presence than Leaders, and were named High Performers. TeamSupport earned the highest overall customer satisfaction score.
Read more: http://www.virtual-strategy.com/2015/07/16/summer-2015-rankings-best-help-desk-platforms-based-user-reviews#ixzz3h4OqglmA Follow us: @virtualstrategy on Twitter | VirtualStrategyMagazine on Facebook Read more at http://www.virtual-strategy.com/2015/07/16/summer-2015-rankings-best-help-desk-platforms-based-user-reviews#axzz3h4JEKgpJ#H8yvICEJLL5f087c.99
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