SolarWinds (SWI) has integrated its Web Help Desk solution with DameWare's Remote Support software, enabling IT and managed service providers (MSPs) to immediately address customers' IT problems.
The integration allows service technicians to launch remote support sessions directly from asset reports and tickets and control end users' Windows, Linux and Mac OS devices from any location, according to SolarWinds.
Read more @ http://mspmentor.net/remote-monitoring-management-software/121014/solarwinds-integrates-web-help-desk-dameware-remote-support
Read more @ http://mspmentor.net/remote-monitoring-management-software/121014/solarwinds-integrates-web-help-desk-dameware-remote-support
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This integration should make remote troubleshooting much smoother for MSPs and internal IT teams. Quick access to endpoints from tickets is a real time-saver. I also recommend AI Manga Translator if you ever need to translate image-based text content.
ReplyDeleteThis integration should make remote troubleshooting much smoother for MSPs and internal IT teams. Quick access to endpoints from tickets is a real time-saver. I also recommend AI Manga Translator if you ever need to translate image-based text content.
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