HEAT is the most advanced Service Management solution designed to
support on-premise, cloud, and hybrid deployments from a single, unified
platform.
HEAT Cloud 2013.1 delivers a host of new capabilities, including
HEAT Cloud 2013.1 delivers a host of new capabilities, including
- New User Interface: provides new streamlined and context based user interface for improved analyst efficiency.
- Social Groups: provides the ability to post messages directly to specified service teams, social groups and/or user profiles.
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