You’ve probably figured it out already – customer support is the next
game changer in your business. Which means you either already have a
help desk solution (that you love or hate), or are looking for one right
now. And that opens up another Pandora’s box of questions: should you
download, install and maintain your on-premise help desk software on
your own turf, or should you trust a solution hosted on the cloud?
We’ve spoken quite a bit about why a hosted help desk software makes a lot of sense for most businesses. But to be fair, there are some arguments to go with an on-premise solution too, so we thought we’d cover the 5 biggest reasons to not choose a hosted help desk software:
Read more @ http://blog.freshdesk.com/5-reasons-to-not-choose-a-hosted-help-desk-solution
We’ve spoken quite a bit about why a hosted help desk software makes a lot of sense for most businesses. But to be fair, there are some arguments to go with an on-premise solution too, so we thought we’d cover the 5 biggest reasons to not choose a hosted help desk software:
Read more @ http://blog.freshdesk.com/5-reasons-to-not-choose-a-hosted-help-desk-solution
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On-premise software is dying out because it's expensive and not as flexible as hosted software.
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