Solarwinds Acquired Web Help Desk Software

Solarwinds, a leading provider of IT management software acquired web help desk software, a provider of online help desk software, for $20 million. Through this acquisition , Solarwinds is entering into the help desk industry in the name of “Solarwinds Web Help Desk” along with its IT management portfolio of network, applications, virtualization and storage management.

News of this acquisition was announced with the company’s second-quarter earnings. SolarWinds reported revenue of $64 million for the quarter, marking a record for the company and representing 40 percent year-over-year growth.

 

Here is the brief summary of acquisitions of Solarwinds.

 

2007 – Acquired ipMonitor Corporation.

2007 – Acquired Neon Software.

2009 – Acquired technology products of Kiwi Enterprises.

2010 – Acquisition of Assets from Tek-Tools

2011 – Acquired Hyper9.

2011 – Acquisition of TriGeo Network Security, Inc

2011 – Acquired certain assets of DameWare Development LLC

2012 – Acquire certain assets of EminentWare

2012 – Acquired Web help desk

 

Quoted below, the words from Kevin Thompson, SolarWinds’ President and CEO about Solarwinds web help desk.

 

“SolarWinds web help desk will serve a critical need for IT professionals tasked with managing their companies’ IT services. There are very few products in this market that offer our unique value proposition: designed specifically for IT teams, with a rich and powerful feature set, great user experience, and a price far below that of the competition. The addition of web-based help desk software to our product portfolio is a response to the needs of the IT community and consistent with our strategy to expand the number of problems we solve for IT Pros.”

 

Solarwinds web help desk is designed for IT professionals, meeting the requirements of organization of all sizes. It is available now and pricing starts at $495, with the first year of maintenance included.