List of Top 100 IT Help Desk Softwares - Part 2

I just want to make a single post where you can see the list of 100 popular help desk softwares to consider for your business. Its just a random list, not specifically in any order. I have listed all these It help desk softwares along with the words for the corresponding service provider.

(I have splitted this post in 10 parts).  Here is the part 2 list.

Here we go...


11. Axios Systems Assyst :

"Assyst is a leading enterprise IT Service Management (ITSM) software solution that enables better, faster and cheaper delivery and support of IT services. Developed and continually updated to support current ITIL® best practices, assyst delivers rich functionality to meet the complex needs of large enterprise organizations. "


12. BMC Service Desk Express :

"BMC Service Desk Express is an easily deployable ITIL compatible Service Management tool for the mid-markets. With BMC Service Desk Express, you can align IT to business services with easy to use and configure, low cost, rapidly deployed technology."

 13. C2 Innovations : 

"C2 Innovations, an authority in the Service Desk world and a software development specialist, offers with its C2 Enterprise software suite to optimize customer service quality, both internal and external, to enhance the managment of organizational and business processes, and to centralize information into a shared platform."

14. CA Service Desk Manager :

"CA Service Desk Manager unifies IT’s management of core business services, increases end-user productivity and raises customer satisfaction."

15. Magnoware DataTrack System :

"Powerful. Web-Enabled. Service and Support System. The DataTrack System is an innovative software solution for help desks, call centers and IT departments."

16. Spiceworks :

"Spiceworks provides 100% free help desk software to IT pros and sysadmins around the world. Spiceworks’ free help desk software streamlines IT tasks by letting you receive tickets by web or email, assign tickets to IT staffers, and track all aspects of help tickets from start to finish."

17. FrontRange Heat :

 "With HEAT, service organizations can easily align with today’s evolving business. Out-of-the-box business process workflow and configuration make customization an easy task. HEAT is aligned with ITIL best practices and select components have been ITIL verified by Pink Elephant. Administrators can easily create new custom forms, fields and workflow, configure the application data, and create or modify business rules."

18. Help Desk Authority : 

"Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets."

19. Helpstar :

"HelpSTAR is Help desk software that helps enterprise Help desk departments manage the processes involved in computer-problem resolution."

20.  HP Service Center :

"HP ServiceCenter is a comprehensive and fully integrated IT service management suite that helps you decrease the time it takes to resolve problems. ITIL-based best practices and a highly scalable service-oriented architecture let you deploy consistent, integrated processes throughout your IT organization."