Different Kinds of Help Desk Callers - Infographic

Here is an interesting infographic from ManageEngine ServiceDesk Plus.

Different kinds of Help Desk Callers
Image originally posted on Help Desk Infographics, ManageEngine ServiceDesk Plus

1 comment:

  1. help deskJuly 24, 2013 at 2:05 PM

    These are indeed some of the callers that agents encounter on a daily basis, that's why its really important that agents are train properly on how to handle callers with different needs and personalities.

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